Sadhbh N.
Program Controls Lead @TolaData
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WORK HISTORY
Program Controls Lead @TolaData
Berlin, DE
TolaData is a monitoring & evaluation platform which assists not-for-profits in making better data-driven decisions and optimizing their impact.Invoicing & Financial Oversight∙ Designing and implementing streamlined invoicing processes.∙ Maintaining an invoicing plan and tracking key dates for large invoice issuance.∙ Providing invoicing-related controls and guidance to Account Managers (AMs).Renewals & Portfolio Management∙ Maintaining a portfolio overview with contract start/end dates.∙ Identifying and communicating upcoming renewals.∙ Supporting proactive renewal strategies.Client Feedback & Quality Improvement∙ Gathering and analyzing client feedback systematically.∙ Developing and implementing a structured feedback mechanism.∙ Creating standardized products and templates for repeated use.
EDUCATION
Trinity College Dublin
Bachelor of Arts - BA, French & History
Université Paris-Sorbonne
French & History (Erasmus), Humanities
ABOUT SADHBH N.
Driven by helping NGOs and Not-for-profits to achieve better outcomes with their projects. Passionate about using my skills in foreign languages and communication to provide professional and efficient customer service. Supporting TolaData in its mission to transform the way in which the not-for-profit sector monitors and evaluates projects to create meaningful impact.
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