Sadeepa Jayatissa
Support Engineer @I O N Groups Pvt Ltd
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WORK HISTORY
Support Engineer @I O N Groups Pvt Ltd
LK
EDUCATION
University of the West of England
MSc Information Technology
Taxila Central College
High School, Combined Mathamatics
University of Plymouth
BSc (Hons) Software Engineering
University of Colombo School of Computing
postgraduate Diploma, Computer Science
SKILLS
ABOUT SADEEPA JAYATISSA
Experienced systems engineer with a strong background in multiple database management systems, operating systems, application server/ middleware technologies, and cloud technologies. Specialising in system administration, technical support, troubleshooting, data recovery, optimising system performance, incident tracking, triage, mitigation, and resolution, with a focus on achieving and exceeding SLA/KPI objectives. Self-motivated to stay current with emerging technologies, and continuously develop technical proficiencies to leverage transferable skills to bridge the gap between technology and business goals by ensuring that every application and system I manage operates seamlessly, efficiently, and securely.Have a strong academic background in information technology, with an MSc in IT (Merit) from the University of the West of England, UK and a BSc in Software Engineering (Second Class Upper) from the University of Plymouth, UK.CAREER HIGHLIGHTS Successfully delivered over 30+ production-level environments for enterprise customers. Automated routine administrative tasks, reducing operational workload by 40%. Played a pivotal role in database migration projects for leading financial institutions, ensuring zero data loss and minimal downtime. Optimized performance tuning for Oracle and PostgreSQL databases, achieving a 25% reduction in query execution time. Championed disaster recovery implementations, securing data integrity for mission-critical applications.
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