Saddaf Salman
Lead Business Analyst @Foreign, Commonwealth and Development Office
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WORK HISTORY
Lead Business Analyst @Foreign, Commonwealth and Development Office
London, GB
Successful roll out of HR, Enterprise Resources and Accounting system (Hera). Hera is a programme to replace legacy systems of both former FCO and former DFID. Hera is based on Oracle Cloud technology and is the new system for FCDO, FCDO Services and Partners across Government.Crafted Knowledge Based Articles (KBAs), Info. Sheets and ServiceNow Reference guideCreated reports and dashboards in ServiceNow to monitor and manage Hera related incidents and Service Requests
EDUCATION
Quaid-e-Azam University, Islamabad
Master's degree, Computer Science
University of the Punjab
Bachelor's degree, Mathematics-A, Mathematics-B, Physics
SKILLS
ABOUT SADDAF SALMAN
A seasoned, motivated and technically astute Project Manager/Business Analyst/Scrum Master (SC Clearance & BPSS) with leadership, active listening, attention to detail & analytics, critical thinking, strong work ethics, problem solving and stakeholder management skills. Vast practical knowledge to lead by example with a collaborative approach to deliver customer focused solutions by applying a variety of business analysis methodologies and by using cutting edge technologies to IT projects.I have a successful track record of delivering high-profile projects in a wide range of industries (consulting - energy, banking, public), pharmaceuticals, media and finance for over 20 years where I have empowered global teams of diverse groups by mentoring and coaching. I have successfully delivered tactical solutions and large strategic projects of complex nature that has improved ROI and resulted in business optimization.I have broadened my knowledge by self studying and gaining industry renowned certifications so that I can better guide and assist clients. Some key certifications that I have done are listed below:* Microsoft Power Platform* Microsoft Dynamics and Microsoft 365* Azure Fundamentals and Azure Artificial Intelligence* Scrum Master, Scrum Developer and Scrum Product Owner* Amazon Web Services* International Diploma in Business Analysis
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