Rahul Sadagopan

About Rahul Sadagopan

Strategic customer success leader with 15+ years of experience driving impact across global enterprise, agency, and SMB client portfolios. Proven track record in consultative selling, customer retention, executive relationship management, cross-functional collaboration, and product adoption across EMEA, APAC, and North America at Coursera, LinkedIn, Google, and Indeed. Adept at building scalable programs, launching go-to-market strategies, and delivering measurable customer outcomes using my critical thinking, problem solving and data-driven storytelling skills. In recent years, I’ve further enriched my leadership approach by becoming a certified coach, trained in Core Energy Coaching™ from iPEC (Institute for Professional Excellence in Coaching) and Neuro-Linguistic Programming (NLP) from NLP Coaching Academy. This gives me a unique edge in stakeholder empathy, active listening, and change management — which I bring into enterprise relationship management.I’m now excited to bring this blend of strategic thinking and human-first leadership to my next role in Customer Success.Honesty, integrity, professionalism, resilience and holistic well-being are some of my core personal values and I thrive with a growth-mindset focused on continuous learning and development.Beyond work, my pursuits in travel, motorcycling, hiking, fitness, dance and cricket reflect my commitment to holistic wellbeing.

Experience

1. Principal Customer Success Manager - Global Clients Program

   Linkedin

   Jul 2025 — Present · Bengaluru, IN

   As a Talent Consultant in the Global Clients Program, I partner closely with sales and cross-functional teams to ensure LinkedIn’s global clients achieve significant return on their investment and realize value with their Hiring Solutions. This includes creating holistic strategies that drive engagement, optimization and innovation across large multi-national organizations.

Education

• Stanford Continuing Studies

  Certification in Business Writing in English: The Finer Points, Writing, General

  2018 — 2018

• iPEC Coaching

  Pursuing ICF-Accredited Certified Professional Coach Training Program

• Birla Institute of Liberal Arts & Management Sciences, Kolkata

  Diploma in Mass Communication

  2002 — 2003

• Birla High School, Kolkata

  High School, CBSE, Commerce

  2000 — 2002

• IBS Hyderabad

  MBA, Marketing

  2006 — 2008

• The Bhawanipur Education Society College

  Bachelor of Commerce (Hons.), Business/Commerce, General

  2002 — 2005

• Stanford Continuing Studies

  Certification in Project Management: An Introductory Hands-On Course, Project Management

  2018 — 2018