Sachin Rajendran
Order to cash |Business process management | Operations excellence | Process Transition and Transformation I Lean-Six Sigma
- Role
- Senior Manager - Cloud Post Booking Services at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sachin Rajendran
Enterprise Transition & Capability Insourcing Portfolio Global Cloud…
Experience
Senior Manager - Cloud Post Booking Services
Aug 2022 — Present
Directed strategy and execution of a ‘do more with less’ model by embedding digital-first operations, eliminating non–value-adding activities, and fostering strategic partnerships across organizational, cultural, and global boundaries• Strategic Transformation: Championed an AI/ML predictive analytics initiative in CPQ reducing rework by 30%, setting a new benchmark for proactive quality management.• Recruitment and Employee experience -Embedded skills adjacency mapping recruitment strategy that reduced attrition by 80% while strengthening workforce resilience and future-ready capability.• P&L Impact: Reduced FTE by 10% YoY consistently for 3 years through elimination of non–value-adding activities, RPA automation of 60% of repeatable tasks, and implementation of a trusted partnership model with delivery leadership.• Enterprise Quality Leadership: Established a global QA governance model with stake holders, aligning standards across regions and proactively flagging risks to executive leadership.• Client & C-Suite Engagement: Represented operations in quarterly business reviews, presenting performance insights, efficiency opportunities, and future-state strategies.• Leadership & Capability Building: Mentored global teams, instilling a customer centric culture and aligning workforce skills with emerging business needs.
Education
Govt Engineering College Trichur
Bachelor of Technology (BTech)
1994 — 1998
Indian Institute of Management, Calcutta
SMP-LDP
2013 — 2014
St Josephs College Devagiri Calicut
Pre Degree
1992 — 1994
Texas McCombs School of Business
Post Graduate Program in Artificial Intelligence for Leaders
2024 — 2024
Skills
- Process Improvement
- Management
- Business Process Improvement
- Requirements Analysis
- Bpo
- Business Process
- Service Delivery
- Business Analysis
- Leadership
- Team Management
- Financial Analysis
- Transition Management
- Mis
- Oracle Applications
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