Sachin Patwardhan
Contact Centre Associate, Uk @Concentrix
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WORK HISTORY
Contact Centre Associate, Uk @Concentrix
Farnborough, GB
To manage BMW customer complaints, using communication skills to support customers via telephone, email, and even social media.• Investigate and resolve complaints with speedy resolutions tailored to customer needs.• Ownership of each customer\'s concern and become their primary contact.• To correspond professionally with BMW Retailers and other departments, ensuring complaints are resolved in the most timely and appropriate manner• To retain customers by building trust, forging positive relationships, and delivering on promises.• To deliver a memorable and unique customer support experience.• Handling complaints efficiently via Sales Force.
EDUCATION
Balaji Institute of Modern Management (IIMM)
PGDM
Raipur Institute of Technology, Raipur
Bachelor's degree
Raipur Institute of Technology Chhatona, Mandir Hasaud,Raipur.
Bachelor of Engineering - BE
SKILLS
ABOUT SACHIN PATWARDHAN
A competent professional with 20 years experience of Retail Banking Products Lending…
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