Sachin Agarwal
Digital transformation | Process transformation | Intelligent Automation | PMP certified
- Role
- Senior Customer Success Manager at Soroco
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sachin Agarwal
With over 15 years of experience in leading digital transformation and intelligent automation initiatives, my current role as Senior Customer Success Manager at Soroco focuses on managing enterprise relationships and delivering actionable executive insights across industries for driving revenue growth. Collaborating with CXOs and Process Excellence teams, my work influences automation strategies across industries and business functions.As a PMP and CSPO-certified professional, I am committed to leveraging technology to optimize operations and support organizations in achieving their strategic objectives.
Experience
Senior Customer Success Manager
Jul 2021 — Present · Gurugram, IN
At Soroco, I am managing enterprise relationships and driving revenue growth. My role involves delivering executive insights across industries, influencing automation strategies for CXOs and Process Excellence / Automation CoEs. I actively contribute to product improvement by relaying client feedback, ensuring our solutions meet customer needs and expectations.
Education
National Institute of Technology Kurukshetra
Bachelor of Technology, Electronics & Communication Engineering
2004 — 2008
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (MBA), Banking Management
2011 — 2013
Skills
- IT Project & Program Management
- IT Strategy
- Requirements Analysis
- Information Technology
- Microsoft Sql Server
- Technology Enabled Business Transformation
- Banking
- Team Management
- Pre-Sales
- Visual Basic
- Procurement
- Business Analysis
- Analysis
- Project Finance
- Program Management
- Credit Appraisals
- Sdlc
- Corporate Finance
- Software Development Life Cycle
- Microsoft Technologies
- Total Cost of Ownership
- C#
- .net
- Market Study
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