Sachin Pradhan
Customer Success Manager @ ClearFeed.ai | Founding CSM, scaling CS 0→1 | Driving adoption of AI-first SaaS for Slack & Teams | Backed by Surge (Sequoia)
- Role
- Customer Success Manager at Clearfeed
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sachin Pradhan
At our core, we\'re all about creating meaningful connections through exceptional customer service. With 7 years of experience in customer service, we\'ve learned that every interaction is an opportunity to make a difference.Driven by a passion for understanding and exceeding your needs, we\'re committed to delivering solutions that resonate. Our team is dedicated to building trust and loyalty, one conversation at a time.Join us on our journey to redefine what customer service can be. Together, let\'s create experiences that leave a lasting impact and set new standards in our industry.
Experience
Customer Success Manager
Apr 2025 — Present · Bengaluru, IN
At ClearFeed.ai, we help Support and Success teams manage conversations on Slack more effectively — by turning them into trackable, actionable workflows.No more missed messages or chaotic threads.ClearFeed connects Slack with tools like Zendesk, Freshdesk, HubSpot, and more — so teams can respond faster, stay organized, and deliver amazing support without context switching.If your team lives on Slack, you’ll want to see what we’re building.
Education
University of Calcutta
Bachelor of Science - BS
CAEHS
Para Science
Indian Institute of Management, Kozhikode
Advanced Data Analytics for Managers, Advanced Data Analytics
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