Sachin Vig

Engagement Manager

Role: Engagement Manager at Tata Consultancy Services
Location: Pune, MH, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Sachin Vig

Certified IT Professional with 16 years plus of experience in various roles such as Engagement manager, Project manager, Solution architect, Due Diligence Director. Expertise in Agile and Scrum methodologies. Expertise in Design documentation and review. Good experience on preparing interactive dashboards and reports, Incident, Problem, Change and Service request management. Highly skilled at relationship building with clients and across organizations and teams. Exceptional writing, presenting and interpersonal communication skills. Manage Production operations: Management of support. Experience in Office365 deployment for mid-size organization Good knowledge on various Office365 tools Experience in installing, configuring and managing Exchange 2003/2007/2010/2013 Servers Experience in administering Symantec Enterprise Vault, Lync 2010 Servers, Right Fax Servers & Good for Enterprise servers. Planning & designing Exchange 2003/2007/2010/2013 servers Disaster Recovery Planning & Execution for Exchange 2007/2010/2013 Servers Exchange Environment Up gradation and Deployment Supporting spam gateway devices Network setup understanding. Change Control process, Incident/problem management Coordinating with Client & Requirements gathering. Documentation, Root Cause Analysis, Reports Knowledge & Service Transition from Vendors, Project Team & Onsite team to Offshore Team

Experience

Engagement Manager
Tata Consultancy Services
Feb 2017 — Present · Pune, IN
Currently heading as engagement manager for one of the largest bank.

Education

Saint Francis High School
Bachelor's degree

Skills

Management
Technical Support
Sql
Java
Troubleshooting
Microsoft Sql Server
Customer Relationship Management (Crm)
Crm

Contact information

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Work email
•••••@tcs.com
Personal email
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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