Sachin Ubale

About Sachin Ubale

Annual Salary of the Job: 10••••00 LacsJob Location: MumbaiKeyskills : IT Support,Active Directory incident mgmt team handling, asset management, windows desktop supportHaving experience with business systems environments with IT ticket system.Troubleshooting all type of hardware and software issue.Better understanding of DMS and ERP platform with ITIL ProcessWorked with ITSM system and service Now Jira and Zen desk IT service toolsManage and support complex Windows server environments, ensuring optimal performance and reliability.windows IT Administer and maintain Active Directory, including user management, group policies, and domain services.Configure and manage VMware environments, ensuring virtual infrastructure stability and performance.• ·Experience in depth skills and of MS desktop operation system in enterprises.· Managing IT helpdesk, troubleshooting highly escalated, and priority issue.· Experience in the Identity space with a background in Active Directory or similar LDAP· Basic Understanding of VM and Cloud concept and Office365 installation and configuration.• Comfortable working with hosting technologies including Windows based server systems, network storage systems and data center services, VMware, hypervisor etc.• Working knowledge on Security, Antivirus & MDM, Itune Solution• Knowledge of Active Directory & Group Policies, AD,DNS,DHCP • Industry wise knowledge on products positioning and ITIL

Experience

1. Senior Consultant

   Capgemini Engineering

   Jan 2025 — Present · Mumbai, IN

   Strategic leadership and problem-solving: Provide expert advice and develop action plans for complex business or technical challenges.Technical expertise: Act as a subject matter expert, often specializing in a specific area like SAP development, information security, or cloud infrastructure.Client management: Act as a primary point of contact, handle escalations, build strong relationships, and communicate solutions and progress to clients.Project management: Take ownership of project success, manage resources, and track progress to ensure project goals are met.Analysis and reporting: Analyze data to identify gaps or opportunities, create detailed reports for management, and document solutions and procedures.Mentorship: Guide and train junior team members, such as L1 and L2 analysts, on best practices and complex issues.Implementation and maintenance: Oversee the implementation of solutions and perform high-level maintenance, upgrades, and performance tuning on complex systems. Support (L3 Support/SRE): Provide third-level technical support for complex issues, perform root cause analysis, and automate operational tasks.Domain Consulting: Focus on business process analysis, data analysis, and functional definitions to solve client business problems.

Education

• Shivaji University, Kolhapur

  B.com, Accounting and Finance

  2003 — 2007

• Savitribai Phule Pune University

  MCM, Computer and Information Sciences and Support Services