Sachin Soni
- Role
- Chief Customer Officer at Aisera
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Sachin Soni
I love building out post sales organizations that accelerate the growth and prosperity…
Experience
Chief Customer Officer
Jul 2023 — Present
Handling all Post Sales functions for this amazing company. Aisera’s Generative AI capabilities are the enterprise equivalent of OpenAI\'s ChatGPT. At our core, we’re an AI and Automation company that enables enterprises to dramatically improve their customer experience (CX) and employee experience (EX). Users are empowered to self-serve and auto-resolve inquiries in real-time. Aisera leverages Conversational AI and natural language processing (NLP) to provide real-time and over 95% accurate response in any channel (messaging, voice, web chat) and language (over 100 languages) of choice. Enterprises benefit by lower support costs, improve customer satisfaction and worker productivity.
Education
University of Mumbai
Bachelors, Statistics
1993 — 1997
Skills
- Java
- Speech Recognition
- Solution Architecture
- Ivr
- Software Development
- Product Management
- Oracle
- Integration
- Software as a Service (Saas)
- Analytics
- Software Development Life Cycle (Sdlc)
- Cloud Computing
- Agile Methodologies
- Pre-Sales
- Saas
- Soa
- Business Intelligence
- Paas
- Enterprise Software
- Unix
- Java Enterprise Edition
- Sdlc
- Vendor Management
- Enterprise Architecture
- Strategy
- Perl
- Software Project Management
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