Sachin Singh

About Sachin Singh

I am a Product-oriented Business Analyst with experience in Digital Banking and Payment ecosystems within the BFSI domain.At RBL Bank, I work closely with business stakeholders, Product Manager, Development and Vendors to conceptualize, define, and deliver customer-centric digital banking solutions across Retail Internet Banking, Mobile Banking App, UPI, Cards, and SMS Banking platforms.Beyond requirement documentation, I actively contribute to:• Feature conceptualization, Requirement Analysis and solution design.• User journey mapping and transaction flow analysis for App/Website platform.• API integration validation and backend coordination to Sources System.• Sprint planning, backlog prioritization & release management.• UAT ownership and production readiness validation.I focus on understanding business objectives, customer pain points, and operational constraints to ensure that digital solutions are not only technically sound but also aligned with product vision, Enhanced Customer Experience and business impact.My goal is to transition into a Product Management/Consultant role where I can leverage my strong domain expertise, analytical mindset, and stakeholder leadership to drive scalable and high-impact fintech solutions.I had pursued Bachelor of Engineering graduation in Electronic and Telecommunications (EXTC) branch from Thakur College of Engineering & Technology, Mumbai University.

Experience

1. Business System Analyst

   RBL Bank

   Oct 2021 — Present · Mumbai, IN

   Project: Digital Payments – Retail Internet Banking, Mobile Banking, SMS Banking & E-Payment GatewayKey Responsibilities & Contributions:• Collaborate with Business and Product teams to gather, analyze, and document new requirements and change requests for digital payment platforms.• Translate complex business needs into clear, structured Functional Specification Documents (FSD) to enable seamless development and implementation.• Work closely with development teams to define solution flows, clarify functional logic, and ensure alignment between business expectations and system capabilities.• Validate API integrations by analyzing request/response structures, business rules, and system behavior to ensure accurate functionality.• Manage and update requirements in JIRA, actively participating in backlog discussions, sprint planning, and cross-functional brainstorming sessions.• Design and execute test scenarios, conduct API validation and UAT testing to ensure production readiness.• Support production deployments for change requests and ensure smooth post-release validation.• Contribute to Agile (Scrum) ceremonies including sprint planning, daily stand-ups, and retrospectives to ensure timely delivery.• Drive effective communication and coordination across Business, Product, Development, and Testing teams to streamline project execution.

Education

• R.D. & S.H. National College

  High Secondary Class, General Science

  2012 — 2014

• Thakur College of Engineering and Technology,Mumbai University

  Bachelor of Engineering (B.E), Electronic and Communications Engineering Technology

  2014 — 2018

• Queen Mary High School

  SSC