Sachin Sharma

Regional Collections Manager @ICICI Bank

Indore, IN

Working as a Regional Relationship Manager in DSMG (Debt Service Management Group/ Collections) dept & handling Madhya Pradesh and Chhattisgarh states for business overdraft limit, dealer funding and warehouse funding products with the help of ARM(s) and RM(s). Transferred from Delhi to Indore on April’24. Worked as a Regional Relationship Manager in DSMG (Debt Service Management Group/ Collections) dept and handling Delhi NCR for business overdraft limit, dealer funding and warehouse funding products with the help of ARM(s) and RM(s).Managing portfolio of 350 accounts (300 Crore (3 billion)) in Flows, NPA and Write off (zero to infinity buckets) of all 3 products mentioned above.Achieving 1%- 2% in write off, 10%- 13% in NPA and 80%- 86% in Flows. Sound knowledge of legal process like SARFAESI/ SA/ OA (DRT).Reduces risk by ensuring all collection activities are conducted as per company norms.Ability to effectively manage often complex customer matters whenever required.Sound knowledge of business practice and collection.Ensuring that staffs are motivated monitored and measured in line with company targets and performance standards. Prepared staff schedules and tracked employee performances.Responsible for making sure that any gaps in performance or quality are quickly identified and addressed.Arranging and chairing team meetings, focusing on targets and achievements, praise team members and build a positive working environment.

CIM, Muzaffarnagar

BCA, Computer Science

IIMS, Meerut

Master of Business Administration - MBA, Marketing