Sachin Potnis
Vice President, Customer Success Services - Oracle India
- Role
- Vice President, Customer Success Services at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sachin Potnis
Accomplished IT leader with 22 years of experience, with focus on scaling up offshore teams and building managed/professional services on Oracle Cloud Infrastructure (OCI). Keen aptitude for strategic planning, building high performance teams, innovation and delivering world class managed services for large enterprise customers. Results oriented with proven success in scaling early stage teams. Exceptional skills in managing diverse global teams and highly effective communicator and collaborator. A strong leader with highest levels of integrity and drive for continuous improvement.Core competencies/skills :* Professional Services – Managed Services – Service Design & Modernization * Cloud Onboarding – Cloud Migration – Cloud Operations – Solution Architecture * P&L Management – Op-Ex Savings – Margin delivery * Building High Performance Teams* Mentoring & Building Leadership Pipeline* Managing Large Global Teams* Managing Customer Success* Driving Innovation & Thought LeadershipI lead Managed Cloud Services (MCS) team in Oracle,responsible for handling large Enterprise ERP Workloads on Oracle Cloud Infrastructure (OCI). In this role, I manage a global team of 230+ cloud admins and engineers spread across 8 different countries. My team is focused on ensuring customers get a modern cloud experience even while running traditional and large Enterprise ERP workloads. This team supports all lifecycle management activities through modern self service tooling and automation. These services are built keeping in mind need to scale up non-linearly and utilise native cloud services and technologies. I am also India site leader for MCS with total team size of 900+ India based engineers.I am also a Certified Financial Planner (CFP) and passionate about improving financial literacy and financial awareness in India. Over the weekends, I help create comprehensive financial plans for my friends and acquaintances and help them achieve financial independence.
Experience
Vice President, Customer Success Services
Sep 2024 — Present · Bengaluru, IN
Heads global shared services team for Oracle Fusion SaaS to deliver state of art tooling and automation using AI to deliver predictive monitoring and fully automated testing services. Also responsible for driving fleet wide AI solutions and driving adoption of Oracle embedded AI features.
Education
Indian Institute of Management Bangalore
PG, Software Enterprise Management
2006 — 2008
Savitribai Phule Pune University
B.E, Instrumentation
1995 — 1999
Skills
- Cloud Computing
- Global Delivery
- Managed Services
- Oracle Applications
- Oracle E-Business Suite
- Oracle Database
- Hyperion
- Itil Certified
- Iso 20000
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