Sachin Lobo

About Sachin Lobo

Summary:Established performance-driven, people-focused, process-oriented Information technology manager with over 22 years of experience working for global system integrators and Global shared service centers for manufacturing and telecom domains. Well-acquainted with customer experience applications for CRM, PRM, CX, building enterprise scale solutions, end to end solution designing, Application architecture, DevOps, IT strategy planning, budgeting, and HR.Strengths:Communication: Confident orator and presenter. Capable of building engaging relations with leaders & sub-ordinates.Leadership Style: Charismatic leadership style, passionate about organizational and people objectives. Emphatic about integrity and values.Strategic mindset: Customer focused, capable of absorbing ambiguous information and complex situations and envisioning strategies and solutions to problems. Ability to use multiple skills and expertise combining them to resolve organizational and customer problems.Key Achievements:Launched Salesforce Global COE teamSuccessfully transitioned the existing team blended with external talent across geographies to create an architecture, design, development, and support group supporting global deployment of Salesforce in Eaton in under a year.Established Oracle CPQ Offshore COE teamEstablished Oracle CPQ design, development and support teams supporting Eaton’s global rollout of pricing and quoting solutions.Application architecture for Global CRMArchitected enterprise scale Oracle Siebel CRM solution deployed globally across 15k users and partners.Skills:Front End: Oracle Siebel, Oracle Sales Cloud, Oracle CPQ, Salesforce, Design thinking, Deep functional and domain experience.Design: Solution Design, CRM Architecture, End to End integration Design.Management: People Management, Budgeting, Scrum, Azure Boards, JIRA, Organizational change management, Vendor Management.Tools: DevOps, SRE.

Experience

1. India IT Business Relationship Manager

   Eaton

   Apr 2024 — Present · IN

Education

• Lokmanya Tilak college of Engineering, Navi Mumbai

  Bachelor of Engineering (B.E.), Production

  1997 — 2001

• University of Mumbai

  Bachelor's degree, Production Engineering

• St. Xavier's College

  Higher Secondary College, Science

  1995 — 1997

• St. Anne's High School

  Primary and Secondary school, Computer Science

  1983 — 1995

• St Anne's High School

  Bachelor of Engineering - BE, Production Engineering

Skills

• Soa
• Customer Relationship Management (Crm)
• Integration
• Vendor Management
• Oracle
• Requirements Analysis
• Sales
• Web Services
• Project Management
• People Management
• Software Project Management
• Crm
• Itil
• Software Development
• Business Development
• Siebel
• Oracle Policy Automation
• Team Management
• Sql
• Sdlc
• Solution Architecture
• Agile
• Enterprise Software
• Enterprise Architecture
• Software Development Life Cycle (Sdlc)
• Business Process
• Pl/Sql
• Leadership
• Customer Relations
• IT Strategy
• Telecommunications
• Agile Methodologies
• Pre-Sales
• Obiee
• Requirements Gathering
• Business Analysis
• Crm Integration