Sachin Kumar

About Sachin Kumar

Dear Team,Greetings of the day!I wish to express my interest in joining your organization. I look forward to bringing my sound knowledge and experience of over 16 years to a reputed organization,which will assist in exploring my capabilities in full.I possess proven skills & expertise in Front Office Management,Rooms Division Management,Guest Experiences,Guest Relations,Team Mentoring & Training.I am currently working with Hotel Jaypee Palace and Convention Centre, Agra, where I am responsible for ensuring the well-being of all guests during their time at the hotel, maintaining a high level of host presence throughout and safeguarding the overall smooth running of the hotel at all times.Throughout my career, I have demonstrated proficiency in managing overall leadership responsibility for the following areas: Concierge Services and Guest Relations; create department schedules, and follow protocols for ordering supplies for areas of responsibility; handle all guest compliments, comments, observations and complaints timely and effectively achieving full guest satisfaction. Academically, I have pursued BSC.(Hospitality Management) from IHM Gwalior in 2006.Not forgetting the organization of work schedules,I come across as a highly competent professional inclined towards meeting desired goals. I have an outstanding ability to work independently as well as within a team under challenging, deadline driven environment. I have been highly appreciated by the management for my exemplary performance.Further details of my experience and skill sets can be obtained from my resume. I appreciate your taking the time to review my credentials and experience and look forward to a positive response. You can reach me on my telephone or by e-mail.

Experience

1. Head of Operations

   Adani Airport Holdings Ltd

   Mar 2026 — Present

Education

• IHM,Gwalior

  BHM, Hospitality Administration/Management

  2003 — 2006

• B.D.Public School

  High school

• Symbiosis Institute of Business Management, Pune

  Master of Business Administration - MBA, Sales and Marketing Operations/Marketing and Distribution Teacher Education

Skills

• Hotel Management
• Micros
• Rooms Division
• Pre-Opening
• Front Office
• Hospitality
• Revenue Analysis
• Hospitality Management
• Hospitality Industry
• Hotels
• Banquets