Sachin Gupta
Client Servicing Executive at IndiaMART | B2B Sales & Client Servicing | Expert in Upselling, Retention & Relationship Management | Driving Business Growth for MSMEs
- Role
- Client Servicing Executive at IndiaMART InterMESH Limited
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Sachin Gupta
I am a motivated and growth-oriented Sales & Business Development professional with…
Experience
Client Servicing Executive
Oct 2024 — Present · Jaipur, IN
As a Sales Executive at IndiaMART, I am responsible for managing and growing the business of paid clients by offering them subscription-based services tailored to their marketing and sales needs. My core responsibilities include:Handling a portfolio of already registered and paid clients on IndiaMART.Conducting regular virtual and field meetings to understand client business requirements and offer personalized solutions.Driving upsell, cross-sell, and client retention strategies to increase customer lifetime value.Building and maintaining strong business relationships to ensure long-term client satisfaction.Using CRM tools to manage client data, prepare reports, and follow up on leads.Solving client issues related to account visibility, product listings, and lead conversions.Meeting and exceeding monthly sales and service targets while maintaining high client engagement scores.
Education
Spgv Chitrakoot
Intermediate
2018 — 2019
Barkatullah University, Bhopal
Master of Business Administration - MBA
2022 — 2024
Mahatma Gandhi Chitrakoot Gramodaya Vishwavidyalaya (MGCGV)
Bachelor of Commerce - BCom
2019 — 2022
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