Sachin Gupta
Project Manager at Wipro Ltd.
- Role
- Project Manager at Wipro
- Location
- South Delhi, IN
- LinkedIn followers
- 500 followers
About Sachin Gupta
Review of my credentials will confirm that I am capable of serving as the catalyst for achieving revenue objectives and organic growth through effective contributions. I possess almost 12 years of experience in IT Infrastructure Management, IT Service Delivery, Customer Management,Risk Management, Incident Managment, Cloud Services, Data Center Projects. Management, Skilled in Service Delivery, Infrastructure Management, Ip Operation Management, Process Migration, Service-Level Agreements (SLA), Customer Relationship Management (CRM), Contact Centers, and Management,Deep Understanding about Network and security Infrastructure. Furthermore. I\'m looking for some new opportunities / challenges where I can use my skills and caliber at the best to support organization growth. I would welcome the chance to speak with you personally about a possible employment match and can be reached at s••••••••@gmail.com Thank you for your time and consideration. I look forward to hearing from you. I am professionally B-tech(CS) MCSE,MCITP and ITILV3 Foundations,VCP,CCSA,CCNA Certified MS: Implementing Microsoft Azure Infrastructure Solution MS: Server Virtualization with Windows Server Hyper-V and System Center MCPS: Microsoft Certified Professional ITIL V3
Experience
Project Manager
Sep 2018 — Present · Gurgaon, IN
Connect with Business & other teams to understand requirements & provide solutions\\\\nUnderstanding the SOW and sharing of Transition & Transformation observations, effort estimation as per defined Effort Sheet.\\\\nEnsure Observations & Technical Risk Identification post completion and Mitigation Plan Submission with consultation with Domain/Delivery L2-L3 28 team member and signed off with Customer.\\\\nManage stakeholder relationships. Work with stakeholders to define business and systems requirements for new technology implementations. Customer Escalations Response to any technical issues during execution.\\\\n\\\\n• Project Management Training / certification to enhance Project Management activities.\\\\n\\\\n\\\\n• Plan Tenure management / rotation for the team in advance to avoid any impact to Projects.\\\\nDeep Understanding about Network and security Infrastructure.\\\\nEnsure team is trained in implementing Delivery Assurance framework, ITIL foundation,ISO 20K standard, and Transition module.Responsible to update current project, operations & support team matrix with structured SLA’s.\\\\n\\\\n• Responsible for Remote Branch Office activities including co-ordination, maintenance or project work for IT infrastructure as per business requirement (Upgrades\\Power down etc.).\\\\n\\\\n• Working with other teams to setup Servers datacenter infrastructure for local and remote branch offices.\\\\n\\\\n• Vendor Engagement for an efficient and cost-effective solution for IT infrastructure procurement. Work with escalated Incident tickets from tier 1 team, problem management, RCA, Change management as per ITIL standards.\\\\nRepresent in various meetings to address various technical issues and resolutions within the process described.\\\\n\\\\n\\\\n\\\\n
Education
MSIT
Bachelor of Technology (B.Tech.), CS
2002 — 2006
Guru Gobind Singh Indraprastha University
Bachelor of Technology (B.Tech.), Computer Science
2002 — 2006
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