Sachiien Agarwaal

About Sachiien Agarwaal

Delivering large, complex products and programs for 25+ years to improve critical business metrics like Business growth, Profitability, Cost optimization, Customer Obsession and Compliance!”Sachiien led Board/ CEO/ CXOs sponsored large Transformation programs/sustainable initiatives for 100+ diverse organizations (From Fortune 20 to very small organizations) and delivered more than $ 2 Billion of bottom-line impact & FTE equivalent productivity with significant jump in CSAT, NPS (Net Promoter Score) & Growth/Controllership/Compliance/ Sustainability metrics.Sachiien vast experience is spread over multiple Geographies, Industries and functions as detailed:(I) Geos: Covering Americas, EMEA, APAC; including 3 years long term in EMEA & 5 Year US role(II) Industries: Technology, Services, Retail/ E-Com, Manufacturing, BPM/SSO/GSC/BPOs and Functions: Consulting, Marketing & Sales, Vendor management, Supply Chain, Logistics & Distribution centers, Selling/ Delivery Partners, Program & Product Management, Process Engineering, New product launch, Digital Transformation, People Supply Chain, People Management, etc. Sachiien super powers includes creative Problem-solving skills, Customer Obsession, Invent & Simplify, Think Big, Deep Dive & Deliver Results. He leverages Lean Six Sigma (LSS), Service Excellence, Agile and many other relevant methodologies to design robust products/ processes to address complex business problems. He has delivered 500+ projects/ programs and trained 1100+ employees, including 200+ CXOs. Sachiien has led very diverse global teams. His team size has varied from \'2 to 83\' with maximum coverage of 14 countries. His team includes experts from Program Management, Product Management, Lean Six Sigma, BI & Data Analytics, RPA, Controllership, Compliance, etc. As a people leader, he maintained employee engagement score in top 10% brackets and Top talent retention at >90%.Sachiien is Mechanical Engineer & PG Diploma in Operations Management. He has also a certified Lean Six Sigma Master Black Belt (LSS MBB) and Service Excellence Champion. He also got the opportunity to lead Lean Six Sigma (LSS) and Business transformation for a $120 Bn organization at Silicon Valley (US).

Experience

1. Pmo Operational or Process Excellence Leader

   Amazon

   Oct 2021 — Present · IN

   Leading Operational Excellence & ACES team for Financial Accounting, FP & A and Analytics team. Leading FOAA 3 year\'s vision to improve customer perception by improving process maturity, leading FOAA productivity, process standardization and $$ savings goal. Also mentoring programs/ projects on critical business metrics like Controllership, Compliance, Quality and Touch-less Reconciliation through initiatives like Business Process Re-engineering (BPR), that\'s designed using Design Thinking, LSS and First Principle. Launched 50+ LSS projects to deliver >$XX M of bottom-line impact (>XX RoI).

Education

• Corporate-MBA from Symbiosis centre for Distance learning

  Corporate - MBA, Operations Management

  2004 — 2006

• Lean Six Sigma MBB at Wipro & HP

  Lean Six Sigma Master Black Belt

• Up your Service

  Certified Service Excellence Leader, Service Excellence

  2009 — 2010

• B. Tech. Mech Engg from HBTI, KANPUR

  B. Tech., Mechanical Engg.

  1991 — 1995

Skills

• Business Process Improvement
• Six Sigma
• Program Management
• Team Management
• Strategy
• Leadership
• Business Transformation
• Lean Manufacturing
• Vendor Management
• Outsourcing
• Management
• Consulting
• Pre-Sales
• Project Management
• Change Management
• Quality Management
• Strategic Planning
• Business Strategy
• Continuous Improvement
• Manufacturing
• Corporate Quality
• Business Development
• Sales
• Account Management
• Customer Relationship Management (Crm)