Sacha Tourtoulou

Product Manager & Designer @Bene Bono

Ville de Paris, FR

In charge of all the customer-facing products, responsible for the sign-up and purchase experience at Bene Bono B2C.2 examples of achievements :Creation of a product suggestion algorithm-+15% overall average order value- 70% of suggested products are purchased- 50% of users use product suggestionRedesign of the application-+2% overall average order value-+18% average order value for products excluding fruit and vegetables-+18% of products per orderProduct Design side - Organization and facilitation of design workshops for multidisciplinary teams (purchasing, marketing, data, tech, product, operations, customer service & brand)- UX Design: ideation, research, exploration & prototype for new features and experiences for our customer & warehouse apps - UI Design (website, landing pages, mails, webapp, e-commerce)- UX Writing- Creation of high fidelity prototype- Preparation, animation and analysis of user research- QA Design- Workin on improving processes between design and developmentProduct Management side - Definition of the new features of our product- Definition of KPIs to measure the impact of our features- Extracting user insights from research, data and user interviews- Writing of technical specifications for the tech team- Prioritization of the roadmap- Management of developer priorities- Organization and management of project follow-up meetings- Competitors AnalysisOther - In charge of the recruitment of a work-study student- In charge of a work-study student (1:1 meetings, feedback meetings, setting goals, etc.)

HETIC

Expert in digital and technological transformation, Digital (product design, entrepreneurship, marketing & development)