Sumer Singh
General Manager @The Tattwaa Corbett Spa & Resort
Signup · Get unlimited contacts
WORK HISTORY
General Manager @The Tattwaa Corbett Spa & Resort
All aspects of the hotel\'s operations, ensuring exceptional guest experiences, efficient management of resources, and profitability. They provide leadership to the hotel staff, cultivate a positive work environment, and uphold the brand standards.Key Responsibilities:Strategic Planning: Develop and implement strategies to achieve revenue goals, enhance guest satisfaction, and maintain competitiveness in the market.Operational Management: Oversee day-to-day operations of all departments including front desk, housekeeping, food and beverage, maintenance, and administration. Ensure smooth operation and resolve any issues promptly.Financial Management: Manage budgets, forecast financial performance, and optimize revenue streams. Monitor expenses, labor costs, and inventory to maximize profitability.Guest Experience: Maintain high standards of service excellence and guest satisfaction. Address guest concerns and feedback effectively, striving to exceed expectations.Staff Management: Recruit, train, and supervise hotel staff. Foster a positive work culture, provide coaching and development opportunities, and ensure compliance with company policies and procedures.Sales and Marketing: Collaborate with the sales and marketing team to drive occupancy, promote the hotel brand, and implement marketing initiatives. Cultivate relationships with key stakeholders and participate in industry events.Quality Assurance: Ensure adherence to quality standards, cleanliness, and safety protocols throughout the property. Conduct regular inspections and audits to maintain compliance.Community Relations: Engage with the local community, participate in community events, and build positive relationships with local businesses and organizations.Legal and Regulatory Compliance: Stay informed about industry regulations, licensing requirements, and health and safety standards. Ensure compliance with all legal and regulatory obligations.
EDUCATION
University of Rajasthan
Bachelor's degree, Social Sciences
University of Rajasthan
Bachelor's degree, Bachelor of Arts
S.n. Nawalgarh Jhunjhunu
Bachelor's Degree, Hotel/Motel Administration/Management
London School of Business and Finance LSBF
Master's degree, Hospitality Administration/Management
London School of Business and Finance LSBF
Master's degree, Hotel/Motel Administration/Management
London School of Business and Finance LSBF
Postgraduate Degree, Hospitality Administration/Management
ABOUT SUMER SINGH
With over 17 years of progressive leadership in the hospitality industry, I have…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.