Sabyasachi Mishra
Head B2b Service Operation @Airtel Business
Patna, BR, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Head B2b Service Operation @Airtel Business
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Odisha, IN
EDUCATION
2001 — 2006
Utkal University
Post Graduation (MBA) 2006; (BBA) 2004, Business Administration, Management and Operations
SKILLS
RoamingCustomer Relationship Management (Crm)Service DeliveryBusiness AnalysisTeam ManagementVasDocument ManagementSoftware DocumentationMicrosoft OfficeSalesCustomer SatisfactionTrainingCustomer RetentionCustomer ServiceCustomer Lifecycle ManagementMs Office ToolsRetailRelationship ManagementCall CentersBusiness DevelopmentMisKey Account ManagementVendor ManagementLeadershipCrmSlaPeople ManagementManagementQuality AuditingCompetitive AnalysisChannel PartnersTelecommunicationsAnalysis
ABOUT SABYASACHI MISHRA
An Enterprising & Result Oriented Professional with about 13 years of experience in diverse roles of retail and enterprise Customer Service & collection, Zonal Operations, Business Process Improvement and People Management. A team builder and team leader in a customer service environment with excellent ability to communicate effectively with both customers and staff.
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