Sabrina N.

About Sabrina N.

Embarking on an exciting journey into the world of cybersecurity, I bring a deep understanding of the foundational principles that underpin digital defenses and cutting-edge security strategies. My passion thrives on proactively identifying and quashing potential threats, and devising innovative security solutions to fortify an organization\'s digital resilience. With agility and proficiency, I excel in the art of conducting thorough risk assessments, overseeing intricate IT security systems, and ensuring the impervious safeguarding of critical data.In the realm of digital forensics investigations, I am passionate about delving into the intricacies of deciphering digital artifacts and orchestrating responses to security incidents, thereby thwarting future cyber threats. My comprehensive knowledge of ethical hacking and penetration testing equips me to pinpoint vulnerabilities and recommend strategic security measures, ensuring a proactive defense against evolving threats. I excel in implementing and managing Role-Based Access Control (RBAC) systems, ensuring streamlined access management and fortified data security in cybersecurity endeavors.Currently, I\'m pursuing a Master\'s Degree in Cybersecurity & Information Assurance, further advancing my expertise by obtaining certifications in CompTIA Security+, CompTIA A+, CompTIA CySA+, CompTIA PenTest+, and ISC2 Certified in Cybersecurity. These certifications are more than just badges; they are powerful tools in the ongoing battle against unauthorized access and data breaches!Beyond certifications, I bring a wealth of experience in technical support, leadership, and project coordination. From implementing ITIL processes to optimizing IT infrastructure, I possess the skills to drive results. Renowned for delivering innovative tech solutions, I thrive in dynamic environments where every challenge is an opportunity to excel.In the spirit of being a rapid learner, I am committed to keeping pace with the ever-shifting trends and emerging threats in the dynamic cybersecurity industry. Let\'s connect and traverse the vast landscape of cybersecurity together!Specialties: Cybersecurity | Threat & Malware Analysis | Vulnerability Management | Penetration Testing | Network Security | Incident Response | Access Control | System Analysis | Disaster Recovery Planning | Ethical Hacking

Experience

1. Senior Technology Support Manager

   Addison Group

   Dec 2020 — Present

   I\'ve been at the forefront of delivering top-notch technical support across a range of EUC technologies, working closely with teams to surpass service targets. Active Directory and Azure AD have been my go-to tools for managing user identities and access controls, empowering our team to work efficiently within the EUC environment. Through the use of cutting-edge ITSM tools, I\'ve swiftly resolved incidents, boosted productivity, and streamlined processes, all while maintaining a laser focus on user satisfaction.But it\'s not just about solving problems – communication and teamwork are at the heart of what I do. Whether it\'s adapting to emerging tech trends or providing hands-on training, I\'ve ensured our team stays ahead of the curve. And when it comes to project coordination, I\'ve been the driving force behind smooth implementations and transitions. Leveraging my expertise in tech, like Microsoft 365, I\'ve ensured our systems are not just secure but also efficient, aligning perfectly with ITIL guidelines. In a nutshell, I\'ve gone the extra mile – from assisting our Sales team to contributing to product releases – ensuring our organization operates at its peak.

Education

• Western Governors University

  Master's degree, Cybersecurity and Information Assurance

• Catholic University

  Bachelor of Science , Business Administration, Management and Operations

  2011 — 2015