Sabrina Andresen
Customer Success Manager @SmartRecruiters
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WORK HISTORY
Customer Success Manager @SmartRecruiters
DE
EDUCATION
University of the Arts London
FdA, Interior Design
Københavns Universitet - University of Copenhagen
Art History
Københavns Universitet - University of Copenhagen
Law
WBS Training
Digital Marketing
SKILLS
ABOUT SABRINA ANDRESEN
Experienced Account Manager and Customer Success professional with 10+ years delivering retention, growth, and client satisfaction across B2B SaaS, legal publishing, life sciences, and healthcare. Adept at managing enterprise portfolios—including DAX and Fortune 500 companies—by driving strategic onboarding, customer journey mapping, and proactive relationship management.Currently completing a Digital Marketing certification (Sep 2025), deepening expertise in customer journey optimization and data-driven strategies. Recognized for a solution-focused approach, cross-functional collaboration, and a strong ownership mentality. Fluent in German, English, and Danish. Open to new opportunities in Customer Success Management and Customer Experience.
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