Sabrina Müller
Business Director @Hays
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WORK HISTORY
Business Director @Hays
London, GB
Promoted to Business Director in January 2024, managing our London Public Sector Interim Accounts Team. Clients include Department for Business and Trade, Department for Environment, Food and Rural Affairs, City of London Corporation, City of London Police and the Trades Remedies Authority.My responsibilities are:Client Relationship Management:I serve as the main point of contact for clients.I understand the client’s hiring needs, company culture, and business goals to match required interim talent successfully.I build and maintain strong, long-term relationships across the Hiring Community, C-Suite and Procurement and HR.Recruitment Strategy & Delivery:I manage a team of 3 – 5 Recruiters, delivering into the client recruitment strategy filling Interim needs up to SC/DV level and across the full Software Development Lifecycle.Successful recruitment target of 100% delivery across the following verticals: Project & Change, Software Development, Infrastructure & Cloud and Cyber Security.I oversee the recruitment process from job brief to placement, including compliance and SC/DV Vetting support and regular post-placement support throughout the candidate/client engagement.I ensure quality of candidates meets client expectations at all levels and including Clearance Standards.Account Growth & Retention:I identify opportunities to expand services within existing accounts and provide market insights to support embedding delivery solutions.I upsell or cross-sell recruitment solutions (e.g, temp, perm, RPO).I monitor client satisfaction and resolve issues proactively with a personal target of Customer and Candidate Satisfaction of 95%+.Performance & Reporting:I track KPIs such as time-to-fill, CV-to-interview ratios, etc and adhere to a 100% success rate.I provide regular updates and reports to clients, outlining delivery around core competencies and recruitment targets of our MSP services.I ensure SLAs are met and exceeded.
EDUCATION
John-Lennon-Gymnasium
High School, Abitur
Decatur Central High School Indianapolis
High School
University of Northampton
Bachelor's Degree, Joint Honours Management/German
SKILLS
ABOUT SABRINA MÜLLER
I am a Business Director at Hays, having joined the Hays Technology-Team in London Ebury Gate in August 2014 - my latest promotion to Business Director took place in December 2023. My aim is to work closely with Technology-Professionals in the Public Sector, acting as an Expert in my field through successful and close interaction with candidates across all seniorities and clients such as Transport for London, Greater London Authority, London Fire Brigade, British Transport Police, Defra, Home Office, City of London, City of London Police, Department for Business Trade and many more. Within my role I assist Public Sector clients in hiring temporary and permanent Technology resources to ensure successful delivery across all areas within the organisation. Hays has been operating in the UK since 1969 and with more than 100+ local offices across the country we provide professional recruitment support in 20+ specialisms including Technology, Accountancy & Finance, Construction & Property and Education.We are experts at recruiting qualified, professional and skilled people worldwide. We successfully recruit across permanent positions, contract roles and temporary assignments. Our local specialists are here to provide global knowledge within a wide spectrum of specialised industries and make our clients’ experience unparalleled.Please do not hesitate to contact me directly, either via LinkedIn or Email: s••••••••@hays.com.
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