Sabrina Nina Irby
Senior Operations Associate @Hero Journey Club
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WORK HISTORY
Senior Operations Associate @Hero Journey Club
ABOUT SABRINA NINA IRBY
Passionate about optimizing operations and driving excellence, I am a dedicated professional with a background in business operations, healthcare, logistics, and customer experience. With a proven track record of leading process improvements, optimizing workflow and enhancing customer satisfaction, I bring a wealth of skills and expertise to every challenge I undertake. Skills: Data Analytics & Management Customer Service & Success Project Management Accounts & Relationships Management Strategic Planning & Execution Process Improvement Team Building & Leadership Cross-team Collaboration Training and Development Relationship Building & Diversity Proficient in: Microsoft Excel CRM Software Leadership & Effective Communication Time Management & Problem Solving Service Oriented Process Improvement Business Development & Project Management Zendesk (Explore), Hubspot, Front, JIRA, Looker, Confluence, Monday Board, Asana
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