Sabrina Dobbs

About Sabrina Dobbs

With over 15 years of customer success and change management experience, I help customers and partners solve tough challenges and achieve their goals. I have worked with some of the most strategic and influential accounts including American Express, Aon, and TCS Consulting, to drive product adoption, retention, and growth of software usage.I also leveraged my expertise and passion for LinkedIn to empower audiences to establish their online brand, find new opportunities, and learn new skills. I have delivered training and coaching sessions across various industries and regions, inspiring people to use LinkedIn to transform their careers and businesses.

Experience

1. Senior Strategic Customer Success Manager

   Glia

   Mar 2024 — Present · Washington, DC, US

   Glia provides award-winning digital-first customer service technology that is reinventing how financial services support their customers in a digital world. Senior Strategic Customer Success Manager focusing on deepening relationships and driving transformation at our insurance accounts.

Education

• Cornell Johnson Graduate School of Management

  Master of Business Administration (M.B.A.), Strategy and General Management

• Georgetown University

  Public Policy Graduate Course

• University of Maryland

  Bachelor of Science - BS, Electrical Engineering

Skills

• Government
• Sales
• Change Management
• Linkedin
• Leading Organizational Change
• Strategic Communications
• Strategy
• Training
• Analysis
• Enterprise Marketing
• Management Consulting
• Recruiting
• Project Management
• Program Management
• Policy
• Integration
• Supply Chain Operations
• Cross-Functional Team Leadership
• Dod
• Lead Generation
• Consulting
• Management