Sabrina Jacques

About Sabrina Jacques

I partner with senior leaders to create robust organizational strategies, set ambitious yet achievable goals, and build resilient learning cultures through systems thinking and evidence-based coaching. At ScrubaDub, I architect our multi-year strategic roadmap and translate business objectives into targeted development plans, ensuring alignment from frontline teams to the C-suite. My personal philosophy lends itself to training emerging leaders by creating enriching knowledge-sharing environments through the adoption of a practical approach to education.Skills sets and expertise comprise: Employee Development and Retention Strategic planning and business development Project Management Organizational Leadership Team development Microsoft Office Google Suite ASANA Organizational development Administration Learning Management Systems Instructional Design Organizational Change Management Evaluation and Assessment Self-Development, Training and Coaching Multilingual fluency in Haitian Creole, French, and limited working proficiency in Spanish

Experience

1. Director of Training, Learning and Development

   Scrubadub Auto Wash Centers, Inc

   Apr 2023 — Present

   Co-architect our short and long-term organizational strategy roadmap, aligning talent development, customer experience, and operations.Lead quarterly OKR workshops for executive leadership, setting and tracking measurable goals that boosts operational efficiencyDesign and deliver leadership workshops serving 50+ managers, improving team engagement.Design and develop end-to-end training curricula for every level—from frontline associates to C-suite executives—to ensure consistent learning outcomes and leadership skill building.Recruit, onboard, and manage external training vendors and subject-matter consultants to supplement in-house capabilities and ensure best-in-class program delivery.Design, deploy, and analyze employee engagement surveys—developing questions, synthesizing data, reporting insights to leadership, and driving follow-up action plans that improve engagement.Design, launch, and edit an ongoing employee podcast—crafting episode content, interviewing leaders, and producing audio that drives internal communications and fosters a transparent culture.Launch peer-mentoring and customized learning paths, reducing new-hire ramp-up time.Write, secure, and manage state grants across MA, NH, VT, and ME—totaling over $200K in funding for workforce development and community outreach programs.Partner with the C-suite to translate strategic priorities into targeted training initiatives—ensuring every program maps back to key business objectives.

Education

• Ashford University

  Master’s Degree, Health/Health Care Administration/Management

  2010 — 2012

• University of Massachusetts Amherst

  Bachelor’s Degree, Biology/Biological Sciences, General; Microbiology

  2006 — 2010

• The Chicago School

  Doctor of Philosophy (Ph.D.), Business Psychology; Organizational Leadership

  2013 — 2017