Sabrina Hummer
Owner @Majestic Travel Concierge
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WORK HISTORY
Owner @Majestic Travel Concierge
Winchester, KY, US
Manage and work selling Travel services and destination packages, Airfare, Rail Trail, Cruises, Car rentals, Resorts, Tours, and more. ·Coordinate with vendors and plan events, maintain regular communication with customers before departure to update clients on travel information including delayed departures and earlier flight availability, Travel restrictions, and protocols. ·Responsible for collecting and recording deposits and final payments. ·Verify customer passports, visas, and state-issued IDs and ensure proper identification for passage to foreign countries. ·Prepare detailed itineraries, including nearby sightseeing tours of historical places, shopping centers, and entertainment. ·Investigate any customer complaints with transportation accommodations and various travel-related providers to ensure my client’s vacation is up to their standards. ·Coordinate meetings with customers to discuss foreign and domestic travel and tour packages. ·Provide brochures and destination literature with points of interest relevant to the customer’s needs. ·Complete intake paperwork, handle phone calls, work within a CRM which is a Dynamic Invoicing system to create customizable invoices and quotes to send to customers, use multiple online booking portals such as OneSource, Vax, Book, Cruising Power, Amadeus Booking Engine, and many others.·Create social media posts, blogs, and videos to create awareness and work events to promote.
EDUCATION
Travel Agent Campus
TACccs , TACt, CCS, TAC Certified Over 65+ Certifications in the travel industry
Travel Agent Campus
CCS Certified Cruise Specialist
Travel Agent Campus
TACt Travel Advisor Competency Test
Travel Agent campus
TACccs Travel Advisor Certification W/CCS Certified Cruise Specialist , Tourism and Travel Services Management
Travel Agent Campus Badge
Travel Advisor Course
Travel Agent Campus
TAC- Travel Advisor Certification , Tourism and Travel Services Management
Martin County High School
High School/Secondary Diplomas and Certificates
Columbus North High School
High School Diploma
ABOUT SABRINA HUMMER
At Majestic Travel Concierge, I build experiences and create lifelong memories.…
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