Sabitha A
Strategic Sales & Customer Success Leader | Global Key Account & Revenue Growth Expert | Telecom, SaaS & Technology | CXO Engagement | 20+ Years Driving Business Expansion
- Role
- Customer Success Manager at Tata Communications
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Sabitha A
A seasoned Strategic Sales and Account Management Leader with over 20 years of proven…
Experience
Customer Success Manager
Oct 2024 — Present · Bengaluru, IN
Education
Subbalakshmi Lakshmypathy College of Science
Master of Studies
2001 — 2003
Skills
- Resource Management
- Business Development
- Backoffice Operations
- Customer Support
- Training & Development
- Relationship Management
- Operational Improvement
- Workflow Management
- Training
- Customer Satisfaction
- Customer Acquisition
- People Management
- Customer Escalation Management
- Quality Management
- Mis
- Key Account Management
- Service Delivery
- Tat Management/Compliance
- Team Management
- Team Leadership
- Strategic Planning
- Complaint Management
- Customer Relationship Management (Crm)
- Business Process Excellence
- Sales Operations
- Customer Retention
- Customer Experience
- Crm
- Telecommunications
- Team Building
- Management
- Service Improvement
- Business Strategy
- Quality Assurance
- Sla Adherence
- Operations Management
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