Sabitha A

Strategic Sales & Customer Success Leader | Global Key Account & Revenue Growth Expert | Telecom, SaaS & Technology | CXO Engagement | 20+ Years Driving Business Expansion

Role
Customer Success Manager at Tata Communications
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sabitha A

A seasoned Strategic Sales and Account Management Leader with over 20 years of proven…

Experience

  1. Customer Success Manager

    Tata Communications

    Oct 2024 — Present · Bengaluru, IN

Education

  • Subbalakshmi Lakshmypathy College of Science

    Master of Studies

    2001 — 2003

Skills

  • Resource Management
  • Business Development
  • Backoffice Operations
  • Customer Support
  • Training & Development
  • Relationship Management
  • Operational Improvement
  • Workflow Management
  • Training
  • Customer Satisfaction
  • Customer Acquisition
  • People Management
  • Customer Escalation Management
  • Quality Management
  • Mis
  • Key Account Management
  • Service Delivery
  • Tat Management/Compliance
  • Team Management
  • Team Leadership
  • Strategic Planning
  • Complaint Management
  • Customer Relationship Management (Crm)
  • Business Process Excellence
  • Sales Operations
  • Customer Retention
  • Customer Experience
  • Crm
  • Telecommunications
  • Team Building
  • Management
  • Service Improvement
  • Business Strategy
  • Quality Assurance
  • Sla Adherence
  • Operations Management

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Sabitha A — Customer Success Manager at Tata Communications in Bengaluru, KA, IN | Unifers