Sabina Sidler
VP, Brand Strategy & Customer Experience | Driving Customer-Centric Growth in Insurance
- Role
- Vice President of Brand Strategy & Cx (Customer Experience) at First Acceptance Insurance
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Sabina Sidler
Customer-centric brand and experience leader with 15+ years of global experience across the U.S. and Europe. I focus on aligning internal experience and external delivery to strengthen market positioning and create consistent, insight-driven strategies across multi-channel environments.Skilled in simplifying complexity, connecting teams, and building experiences that serve both customers and employees.
Experience
Vice President of Brand Strategy & Cx (Customer Experience)
Mar 2024 — Present · Nashville, TN, US
Leading the development and execution of enterprise brand, marketing, and customer experience strategies. Oversaw the company’s rebrand to FAIC, positioning the brand for future growth and market clarity. Evolving the CX function into a strategic business driver by aligning brand expression, employee experience, and customer delivery across all touchpoints. Driving cross-functional collaboration to simplify experiences, enhance brand perception, and support long-term growth across multi-channel environments.
Education
University of Zurich
Master of Science UZH, Psychology | Minor in Statistics & Economic Psychology
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