Saba Naseem

Retail Sales Associate @Bath & Body Works

FL, US

Greet an average of 70+ customers daily, addressing their needs and providing personalized product recommendations, leading to a 15% increase in customer satisfaction scores- Maintain an in-depth understanding of 50+ product SKUs, enabling effective assistance and tailored recommendations for customers- Drive sales by actively promoting and upselling products, contributing to a 10% increase in monthly revenue- Ensure the store was clean and organized, including restocking shelves and arranging displays, contributing to a 20% improvement in store presentation scores- Process transactions for an average of 100+ purchases daily, handling cash and managing returns or exchanges in line with store policies- Work collaboratively with a team of 10+ colleagues to achieve store goals, assist with inventory management, and participate in ongoing training, leading to a 25% increase in team efficiency.