Saba Hayat
Operations Manager | Amazon | Ex-Nvidia
- Role
- Operations Manager - L4 at Amazon
- Location
- Union City, CA, US
- LinkedIn followers
- 500 followers
Experience
Operations Manager - L4
Feb 2024 — Present · San Francisco, CA, US
Amazon · Full-timeAmazon · Full-timeFeb 2024 - Present · 1 yr 2 mosFeb 2024 to Present · 1 yr 2 mosSan Francisco Bay Area · On-siteSan Francisco Bay Area · On-site Led Amazon’s Return Grading Process, leveraging data analysis and workflow optimization to improve recovery rates and reduce losses. Optimized last-mile delivery operations by managing DSPs, analyzing performance data, and improving efficiency through data-driven strategies.• Led the Amazon Return Grading Process, optimizing product categorization to maximize recoverability and minimize losses.• Conducted advanced data analysis to track sellable returns, measure financial impact, and reduce misclassification errors.• Developed models to improve grading accuracy and increase recovered revenue.• Designed and implemented efficient grading workflows and warehouse layouts, improving productivity and cost savings.• Conducted A/B testing on grading methodologies, leading to the adoption of an optimized floor plan across Europe and North America.• Provided data-driven recommendations to leadership, driving improvements in inventory recovery and operational efficiency.• Managed DSPs to ensure compliance with Amazon’s safety, operational, and delivery standards while improving efficiency.• Analyzed performance data to identify root causes, optimize routes, and enhance on-time delivery rates.• Monitored vehicle utilization, route efficiency, and safety metrics to drive operational improvements.• Developed data-driven strategies that improved DSP scorecards, reduced risks, and enhanced delivery performance.• Created KPI dashboards and deep-dive reports to provide actionable insights for Amazon and DSPs.• Partnered with internal teams to refine tools, streamline workflows, and improve DSP support processes.• Advocated for DSPs within Amazon, ensuring their challenges were addressed through policy and process enhancements.
Education
San Jose State University
Bachelor of Business Administration - BBA
2021 — 2023
Chabot College
Associate's degree
2019 — 2021
Bunker Hill Community College
Associate's degree
2014 — 2015
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