Saba S.
Sr Corporate Facilitator and Design @Just Energy
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WORK HISTORY
Sr Corporate Facilitator and Design @Just Energy
Managing classes of 20 - 30 Energy Advisers at a time, both new hire and internalCreating daily reports for performance metrics as a group and individuallyScheduling and running all team meetings for the Learning & Development Team on a bi-weekly basis Leader led facilitation for the on-boarding for Customer Service Representatives in the South West Region and Canadian RegionsTraining and facilitating processes for the use of system tools CRM and iSigmaCreated and designed course material for Satisfying and Retaining Customers, company wide Retention programFacilitating courses for the Management/ Corporate Team in all internal departmentsMember of the SharePoint Projects Committee for the maintenance of the information forum for CSR’sDesigning program and course content for in class delivery and E-Learning
EDUCATION
University of Toronto
Bachelor's Degree, Political Science and Government
Seneca Polytechnic
Certificate, Adult and Continuing Education and Teaching
SKILLS
ABOUT SABA S.
An accomplished Manager and Training Facilitator with long-term experience managing…
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