Saam Kumar Biswas
28 years of hard core experience in customer service and sales
- Role
- Head of Customer Service at Ronak Optik India Pvt Ltd
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Saam Kumar Biswas
A skilled professional having several years of experience in Customer Care and…
Experience
Head of Customer Service
Nov 2021 — Present · Kolkata, IN
Education
University of Calcutta
BSC, DEE ,AMIE (A)
Skills
- Time Management
- Vendor Management
- Customer Acquisition
- Trouble Shooting
- Product Knowledge
- Team Leadership
- Problem Solving
- Sales
- Customer Relationship Management (Crm)
- Customer Retention
- Customer Service
- Technical Support
- Business Development
- Knowledge Management
- Management
- Training
- Customer Satisfaction
- Customer Relations
- Team Management
- Data Analysis
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