Saam Chacko

Data Analyst @Canada Post / Postes Canada

Toronto, ON, CA

Worked closely with the product owner to document Epics, User Stories, acceptance criteria and prioritization to determine the Minimum Viable Product (MVP)• Used good judgement to balance and promote the use of agile delivery concepts and business analysis tools and techniques.• Prioritized product backlog based on market conditions, corporate priorities, integration needs, and technological improvements.• Used Jira to write Epic, user stories with acceptance criteria, use cases and used confluence for uploading documents• Documented and articulated the \'As Is\',\'To Be\' and transitional states for affected users and delivery teams• Participated in weekly status meetings, walkthroughs and documented the proceedings• Managed customer and vendor expectations by anticipating problems and communicating turnaround times • Worked collaboratively with Business owners and development team to assist in the development of Project Impact and Process Control Plan documentation.• Utilized CRM, data mapping and specifications writing for software development in order to define integration points between multiple systems. • Assisted product owner for generating Burnup and Burndown charts as well as in calculating velocity of the team.• Good knowledge and understanding of technologies such as UML, data mapping, and real-time APIs.• Served as a liaison between the User and development team, explain the business and information technology processes.• To efficiently manage release planning, analysed the project scope, available resources, product backlog priority, and scrum team velocity. • Led and Facilitated Sprint planning meetings with the Product owner, Scrum Master and Scrum Team to prepare the sprint backlog and sprint goal. Worked on story point estimation techniques for determining the time needed to complete a user story.

Sikkim Manipal University - Distance Education

Master of Business Administration - MBA, Marketing

Mahatma Gandhi University

Bachelor of Technology (BTech), Mechanical Engineering

Seneca Polytechnic

Ontario College Graduate Certificate, Government Relations (GRM)

Georgian College

Ontario College Graduate Certificate, Big Data Analytics

Georgian College

Big Data Analytics, Ontario College Graduate Certificate