Saahil Baviskar
Sr. Project Manager | Technical Operations Manager - Leading Agile Projects Successfully
- Role
- Technical Account Manager at VSI Infotech LLP
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
About Saahil Baviskar
With over 9+ years of experience in project management, business development, and civil…
Experience
Technical Account Manager
May 2024 — Present
As a seasoned Relationship Manager with expertise in customer success, I specialize in building and nurturing long-term relationships with key clients. I serve as their primary point of contact for all technical matters, ensuring that their payment solutions are optimized and aligned with their business goals.My role encompasses a wide range of responsibilities, including- Customer Success: I proactively identify opportunities to enhance client payment solutions, ensuring successful adoption and utilization of our products- Technical Support: I provide expert guidance and troubleshooting assistance, addressing technical inquiries and resolving issues promptly to minimize disruption to client payment infrastructure- Training and Demos: I facilitate upselling efforts by conducting product demonstrations and technical training sessions, keeping clients informed about new features and capabilities- Project Management: I lead and coordinate the integration of new payment solutions and technical migrations, collaborating with cross-functional teams to deliver successful projects within agreed timelines and specifications- Product Feedback: I act as a bridge between clients and internal teams, gathering valuable customer feedback, documenting feature requests, and providing insights that drive continuous improvement in our product offerings- Market Intelligence: I stay informed about industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate this dynamic environment.With a strong focus on client satisfaction and a deep understanding of payment technologies, I am committed to helping clients achieve their business objectives while driving growth and innovation.
Education
Bhagwan Mahavir College of Eng. & Tech.
Bachelor's degree, Civil Engineering
2009 — 2013
Michigan State University
Master's, Business Analytics
Deacons Foundation
S.S.C., School
1995 — 2007
Deacons
High School, School
2007 — 2009
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