Saad Sab

Project Management Specialist @Ethelo

Montreal, QC, CA

As the main client contact, I oversee projects, processes, configuration, QA testing, emphasizing timely resolutions. My role involves effective communication with clients and developers, ensuring smooth processes, and delivering projects on time with precision. Additionally, I contribute to various stages of report analysis development, creating user guides, and conducting training. Responsibilities extend to diagnostic tests, troubleshooting, and providing technical support. Serving as a bridge between clients, and developers in the Agile methodology, I ensure the final product aligns with initial requirements. Moreover, I actively document processes, address product configuration questions, investigate issues, and respond to events and technical problems in real-time, emphasizing adherence to established procedures.

HEC Montréal

Certificate, Diploma in business analytics and information system

Al-Ahliyya Amman University

Bachelor's Degree, Electrical, Electronics and Communications Engineering

Vanier College

Certificate in Web & Database Programming