Saad Rehman
Customer Success Engineer @Trilio
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WORK HISTORY
Customer Success Engineer @Trilio
NC, US
Bridging the gap between cutting edge technology and customer needs. My role is centered around ensuring our clients achieve maximum value from our data protection and disaster recovery solutions- Technical enablement and implementation of TrilioVault for Kubernetes and OpenStack- Diagnose and resolve customer issues, performing root cause analysis and implementing preventative actions for Trilio customers on openshift container platform, vanilla k8s, redhat, canonical and mirantis openstacks- Working along with solution architects for product demonstrations, and troubleshoot issues for prospective customers- Serving as a bridge between the client and the R&D teams, proactively identifying potential challenges before they arise, offering work arounds, and providing continual support- Provide tier-2/3 technical support and escalation assistance.
EDUCATION
Ghulam Ishaq Khan Institute
Bachelors of Science in Engineering Sciences
SKILLS
ABOUT SAAD REHMAN
Experienced Cloud Infrastructure Engineer, with expertise in managing on-premises…
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