Saachi Srivastava

Experience

1. Salesforce Business Analyst

   IQVIA

   Oct 2022 — Present · Bengaluru, IN

   Translated complex business requirements into clear, actionable, and detailed user stories aligned with project goals.Collaborated closely with cross-functional teams, stakeholders, and end users to validate and refine business needs through regular grooming sessions.Produced high-quality documentation including project specifications, scope of work, and user stories, serving as a blueprint for successful execution.Delivered live demonstrations of functional solutions to business stakeholders, addressed queries, and documented feedback to inform future development cycles.Proficient in Sales Cloud and Service Cloud, with a focus on customizing features to meet industry-specific challenges and compliance needs.Successfully managed end-to-end UAT processes, including planning, coordination,execution, and defect resolution.Led user onboarding through structured training sessions, provided post-implementation support, and conducted knowledge transfer (KT) workshops.Conducted multiple client-facing UAT demos and stakeholder workshops to ensure solution alignment and acceptance.

Education

• SRM University

  Bachelor of Technology - BTech

  2016 — 2020

• Rani Laxmi Bai Memorial School, Uttar Pradesh

  SSC

  2014 — 2014

• Rani Laxmi Bai Memorial School

  H.S.C

  2016 — 2016