Sudie Wije
Experienced Leader and problem solver.. Open to hearing about new opportunities!
- Role
- Lead Technical Account Manager - Key Segments at NiCE
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Sudie Wije
Creating the vision, building the path, focusing on building client relationships, and mentoring employees to achieve their professional career goals. History of optimizing and fixing struggling divisions\\organizations to profitability. Proven leader with a track record of developing resources from Tier 1 to Management level at multiple organizations both domestic and offshore. Developing\\Implementing\\Validating processes and procedures for both Business process users and Engineers. Able to build IT services from the ground up or refine existing organizations focusing on fostering strong working relationships and empowering team members, leading to customer satisfaction.
Experience
Lead Technical Account Manager - Key Segments
Jan 2024 — Present · Austin, TX, US
Assigned a top account as first account since joining the company.Turned the client perception of the company & sentiment from negative to positive building a rapport while leveraging communication and listening skills.Processed over $500K in backlog billing within the first 4 months of taking over Client.Assigned clients in the Energy and Healthcare business Segments
Education
Wilmington College
Business Administration, Management and Operations
Western International University
Bachelor of Science (B.S.)
2015 — 2018
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