Steve Whittington
Director, Strategy & Development @Disney Vacation Club
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WORK HISTORY
Director, Strategy & Development @Disney Vacation Club
Orlando, FL, US
Drive business growth through new opportunities to enhance the utilization of DVC inventory, address key Member experience barriers, and focus on future club development.Responsible for identifying, analyzing, creating, and driving continuous improvements and innovation related to Member satisfaction, Member travel behavior, future DVC growth initiatives and resort inventory usage.
EDUCATION
University of Florida
MBA, Business
Georgia Institute of Technology
Bachelor of Science (BS), Industrial and Systems Engineering
SKILLS
ABOUT STEVE WHITTINGTON
Over 25 years of leadership experience in the Hospitality and Media & Entertainment industries:* Strategist that can identify opportunities & potential barriers and build a roadmap for a future vision* Expert in customer experience design, measurement, and practice* Analytics background with strengths in Statistics, Optimization, Media-Mix Modeling & Big Data* Innovator of new products & concepts, including four patents for sales & consumer technologies* Ability to simplify complex ideas, as well as create and deliver presentations to all levels* Disruptor that challenges organizational thinking to affect positive culture change & smart risk-taking* Leader of high-performing teams with demonstrated results and high morale* Team builder with proven history of hiring and developing a strong talent pool of employees
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