S. Sophia Birkinshaw

Inside Sales Manager Senior Analyst at Accenture @Pinterest

Atlanta, GA, US

Lead a team of 14 Partner Managers on Accenture\'s Pinterest contract, overseeing the execution of sales strategies, resource allocation, and client engagement.Highlights of the role include:• Successfully managed a high-performing team to consistently meet and exceed sales targets, contributing to overall program success.• Facilitated the implementation of streamlined processes to enhance operational efficiency, resulting in a significant increase in team productivity.• Enabled professional development and coaching for team members, ensuring continuous improvement and career growth.• Collaborated closely with Pinterest stakeholders to ensure all deliverables were met in accordance with the Service Level Agreement (SLA) and client expectations. • Conducted regular performance analysis and reporting, providing actionable insights to senior leadership and contributing to data-driven decision-making.• Played a key role in maintaining client satisfaction through proactive communication and problem-solving, leading to expansion opportunities.