Stéphane Lalanne
Enseignant - Formateur @Icd Business School
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WORK HISTORY
Enseignant - Formateur @Icd Business School
Cours académiques MBA et BBMConférences métierJury d\'examensMBA Commerce & Marketing (1 et 2)Modules - Management de la performance commerciale- Management - Gestion des conflits- Gestion commerciale opérationnelle- Gestion des Ressources Humaines & droit du travailBACHELOR Business & Marketing (1, 2 et 3)Modules - Management d’équipe commerciale- Plan d\'action commercial et marketing- Gestion d’un point de vente- Business Model- Droit commercial
EDUCATION
University of North Carolina at Chapel Hill
Bachelor of Business Administration (BBA)
Université Paris-Est Créteil (UPEC)
Master
Université Nice Sophia Antipolis (membre d'Université Côte d'Azur)
IUT Nice - DUT Tech. de Co
SKILLS
ABOUT STÉPHANE LALANNE
My favorite playground is Retail! With 25 years of experience, both nationally and internationally, I have developed solid expertise in commercial, operational, and financial management (P&L). Passionate about improving the customer experience, I rely on omnichannel and data to facilitate the purchasing journey, develop the service offering, and enhance the relationship with the brand. As an experienced manager, I promote collaborative work and continuous training to develop the team\'s skills and reveal new talents. I am proficient in change management, cross-functional project management, and performance analysis (KPI). I thrive in dynamic environments, have a strong ability to adapt, and a pronounced taste for challenges.With a great capacity for adaptation, I am also able to operate in other fields as part of transition management missions.#banking #insurance #education #healthPassionate about supporting companies transformation to much loved profitable Brand Developing People Skills & Talents to deliver World Class Customer Service and achieve Operation Excellence Driving OmniChannel efficiency Thinking Out of the Box #premiumbrand #retail #teammanagement #leadership #management #changemanagement #manager #leader #lingerie #luxury #cosmetics #fashion #jewelry #watches #shoes #passionate #strategy #brandequity #customerservice #experience #sales #director #executive #financialKPI\'s #commercialKPI\'s #KPI #operation #operations #expansion #portfolio #landlord #P&L #businessplan #storeprofitability #online #offline #humanressource #marketing #supplychain #omnichannel #expertise #coaching #training #international #worldwide #reflection #innovation #consistent #reliability #hardworking #responsible #loyal #commitments #procedures #quickmakingdecision #solutions #problemsolver #frencch #english #communication #organization #outstanding #stores #design #strategy #COO
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