S. Gulzar Shahib

About S. Gulzar Shahib

Telecom and IT professional with decades of experience in the Telecom industry. Key expertise in managing Telecom Networks, Transitioning the NOC operation, implementation of telecom projects, Managing Network Operations, Managing Telecom processes, Managing Network commissioning, Link Testing as per IT-T standards. Service Fulfilment and Service Assurance for core consumer and Enterprise Telecom customers for the below technologies. Transition exposure for enterprise and consumer Networks Managed PDH Network implementation projects. Managed Microwaves Radio Networks implementation projects Managed SDH Networks implementation Managed Wireless technologies projects Managed DWDM Networks implementation projects Managed NGN Networks implementation projects Managed GSM Networks implementation projects Managed GPON/FTTH DSLAMS implementation projectsDelivery Head – Women Business Park, Saudi ArabiaEngineering Services projects -AramcoDu Telecom: CSD Head & Assurance DirectorProgram Management-Ericsson I connect ProjectDU Telecom-Training Head -Enterprise and Consumer Networks in DubaiTechnical Manager -DWDM Implementation for Rilence and Bharti Networks NOC Manager- Cable and WirelessProcess Consultant - Magyar telecomNOC Manager -Core Network -Cable and WirelessTransition Manager - Vodafone Enterprise Network

Experience

1. Delivery & Enterprise Architect -xl Axiata

   Wipro

   Sep 2019 — Present · ID

   XL AXIATA IT Infrastructure Services and Application Management, Domains • Network & Security administration • Server administration (Wintel & Unix)• Database Administration• Storage & Backup• Voice administration • Datacenter Management• Asset Management• EUC• Service Desk, • Critical user (VIP) Support • Tools: Symphony Summit for ITSM, Discovery, Inventory & CMDB, Splunk for monitoring, SolarWinds for network monitoring, Flexera for Software asset Management, Evolven for IT Operations Analytics (ITOA) and SCCM for Patch management.• Risk Management, Capacity Management, Problem management, Vulnerability Management, Patch management and Antivirus Management • Ensure deliver the IT services as per SLA.• Point of contact for escalations and resolving the operational issues • Ensure periodic review of MIS report with team.• Providing ongoing support (24*7*365) to the all the functions and improving the supporting IT infrastructure• involved in PM & DR activities.• Involved in IT Roadmap planning for Y2020• Ensure Periodic Customers review are performed & documented. Derive actionable from the review and action it out, keeping the Customer informed.• Involved in client audits and process improvement programs to streamline process and operationsApplication: SOA,SAP,Settlement and Production support

Education

• Vellore Institute of Technology

  Bachelor's of Engineering, ECE

  1993

• Birla Institute of Technology and Science, Pilani

  MS, Managament

  2002 — 2004

Skills

• Computer Network Operations
• E Tom Certified
• 3g
• Network Design
• Synchronous Digital Hierarchy (Sdh)
• Open Source Software
• Microwave
• Dwdm
• Project Planning
• Sdh
• Service Assurance
• Network Operations
• Rf
• Gsm
• Pdh
• Nokia Certified
• Telecommunications
• Bss
• Mpls
• Itil Certified
• Pre-Sales
• Transmission
• Service Fulfillment
• Ss7
• Networking
• Service Delivery