S G Gautham Gunaal
IT Support and Service Delivery Specialist | ITIL Certified, IT Service Management
- Role
- Service Desk Advisor at Arm
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About S G Gautham Gunaal
IT Service Management professional with 6+ years of experience in IT technical support, incident resolution, and service delivery. ITIL 4 Certified with expertise in problem management, SLA compliance, and process improvement. Passionate about optimizing ITSM workflows to enhance service quality and reduce downtime. Adept at stakeholder communication and cross-functional collaboration to drive efficiency. Open to roles where I can contribute my skills to improve IT operations and business processes.
Experience
Service Desk Advisor
Sep 2025 — Present · Bengaluru, IN
Education
REVA University
BCA - Bachelor of Computer Application
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