S D Saravanan
Trust & Safety Operations Leader | Associate Manager at Poshmark | Abuse Prevention, IP Enforcement & Scaled Policy Compliance | Content Moderation & Policy Enforcement | Data-Driven Process Optimization
- Role
- Associate Manager at Poshmark
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About S D Saravanan
Trust & Safety leader passionate about protecting marketplaces and scaling safe, trusted user experiences.10+ years in policy enforcement, content moderation, regulatory compliance, and team leadership. Currently Associate Manager at Poshmark (Chennai), I lead a team of 8 in high-volume abuse & IP operations, handling:User account restriction appeals and access recoveryOff-platform transaction risk mitigationIntellectual property infringement investigations & brand copyright enforcementListing manipulation prevention to maintain search integrityKey wins: Redesigned schedules during a high-inflow surge → 3.2% WoW output growth with sustained quality.Identified automation (macros + rule-based/ML logic) to cut repetitive work.Launched priority framework for revenue users → faster resolutions & revenue protection.Excel at data-driven optimization, cross-functional collaboration, and balancing user/brand safety with business growth.
Experience
Associate Manager
Nov 2025 — Present · Chennai, IN
Lead a team of 8 associates and senior associates in high-volume Trust & Safety operations, overseeing abuse prevention, policy enforcement, and intellectual property protection to safeguard users, brands, and platform revenue.2. Directed operational response during a high-inflow surge by redesigning agent work schedules, resulting in 3.2% week-over-week output growth while balancing quality standards and team well-being.3. Identified and pursued automation initiatives, including macro implementation and rule-based decision logic (with ML opportunities), to reduce manual effort on repetitive abuse and violation reviews.4. Conceptualized and led a priority-handling framework for revenue-generating users, enabling accelerated resolutions for critical seller/buyer concerns and minimizing revenue risk.
Education
BITS Pilani Work Integrated Learning Programmes
Master of Technology - MTech, Data Science and Engineering
2020 — 2022
SKR Engineering College,Chennai
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2010 — 2014
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