S A Haris

Founder | Hiring & Talent Strategy Consultant | SaaS Customer Success Manager | EdTech Professional | Helping Businesses Build High-Impact Teams

Role: Customer Success Manager at mcbApp.com
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About S A Haris

I help SaaS businesses turn new clients into long-term success stories. With over…

Experience

Customer Success Manager
mcbApp.com
May 2024 — Present · Bangalore Urban, IN
In my role as Manager of Customer Success at MyClassboard, I lead efforts to cultivate and sustain strong relationships with our B2B clients. My primary focus is ensuring clients achieve their goals and experience maximum value from our platform. Key responsibilities include:Engaging in regular client meetings to deeply understand their needs and deliver customized solutions.Developing and executing retention strategies to foster long-term partnerships and reduce churn.Partnering with cross-functional teams to swiftly address client issues and continuously improve our product offerings.Analyzing client engagement and usage patterns to proactively identify areas for optimization.Providing personalized support and insights to empower clients in maximizing their success with MyClassboard.

Contact information

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•••••@myclassboard.com
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Current company

mcbApp.com

Education Administration Programs · 318 employees · Founded 2008 · Hyderabad, Telangana, India

MCB is a cloud-based service that has been helping school, college, institutes and university administrators to manage all the clerical tasks involved in running them like managing student & staff data, streamlining administrative tasks, maximizing communication between them and parent and inspiring the students to perform better and learn faster. It has everything your institution will ever need like Admission Software: A full student life cycle management system for your school and a comprehensive admission software that enables effortless admission process. Grade Management Software: Manage all your students’ examinations, grades, report cards and customise student examination report cards using our software. Communication Software: Foster effective communication between teachers and parents and improve parent engagement. Develop a constant and uninterrupted interaction between the schools and parents. Fee Management Software: Manage the operations of fee collection and fee receipt generation, accept online fee payment, automate fee receipt entries and printing with our school fee collection software. Transportation Software: Manage bus routes and stops, student transport data, transport attendance, transport expenses, GPS tracking and vehicle details up to date using our transport management system. HR & Payroll Management System: Manage the entire employee life cycle of your organization using the Employee management software. Maintain information on human resource data like staff recruitment, payroll management, staff leaves management, salary generation. Library Management System Software: Maintain a complete record of books issued and returned, check the availability of books and catalogue various book in the library.

myclassboard.com

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