Ryszard Lukasik

Salesforce Administrator @Mybambu

West Palm Beach, FL, US

Own end-to-end Salesforce administration, including user account provisioning, profiles, roles, permission sets, and security configurations to maintain a compliant and secure environment (over 400 users)• Collaborated with a multinational team supporting users from Asia, North America, and South America• Case management modification that leads to savings• Configure and optimize Salesforce objects, fields, validation rules, page layouts, and record types to support evolving business workflows across operations, compliance, and support teams• Build, maintain, and enhance complex Flows and automation processes to reduce manual work, eliminate errors, and improve efficiency in customer onboarding, KYC, and case management• Manage integrated applications and third-party tools (e.g, DocuSign, Slack, WhatsApp), ensuring reliable data synchronization and troubleshooting integration issues• Perform data management activities such as data cleansing, deduplication, and uploading to maintain data accuracy and system performance• Develop and maintain custom reports and dashboards that provide key insights for leadership, including operational performance, user activity, and customer support metrics• Support release management by testing new functionality, validating changes, and coordinating deployments to ensure smooth system updates• Document all system configurations, automations, and processes; provide ongoing training and support to end users to increase platform adoption and proficiency• Collaborate with stakeholders to gather requirements and translate business needs into scalable, administrator-led Salesforce solutions

Trailhead by Salesforce

Double Star Ranger 7 x Superbadge Lightning Experience, Business Administration Specialist, , Lightning App Builder, Reports & Dashboards Specialist,

Select Institute of Technology

Salesforce Administrator/App Builder bootcamp program

Academy of Physical Education - Krakow, Poland

Bachelor of Science - BS, Physical Recreation specialization in Psychosomatic Rejuvenation

City Colleges of Chicago-Wilbur Wright College

Associate's Degree, Occupational Therapy/Therapist