Rydell Harris
Senior I.T. Support Analyst | Product Support Specialists
- Role
- Senior Analyst at AT&T
- Location
- Lake Dallas, TX, US
- LinkedIn followers
- 500 followers
About Rydell Harris
Driven professional, with several years of experience in product management and customer…
Experience
Senior Analyst
Jan 2024 — Present
As a Senior Analyst, you play a critical role in driving data-driven decision-making and optimizing business operations. Your daily responsibilities include gathering, analyzing, and interpreting complex datasets to identify trends, insights, and opportunities for improvement. You collaborate closely with cross-functional teams, including finance, operations, marketing, and IT, to provide strategic recommendations that enhance efficiency and profitability. A key aspect of your role involves developing and maintaining dashboards, reports, and key performance indicators (KPIs) to monitor business performance. You ensure data integrity and accuracy by implementing quality control measures and refining data collection processes. Additionally, you may oversee junior analysts, providing mentorship and guidance to strengthen analytical capabilities within the team. Experienced I.T. and Data Support Analyst with a strong focus on data integrity, quality control, and process optimization. Skilled in mentoring junior analysts, refining data collection workflows, and translating complex data into actionable insights for stakeholders and executives. Proficient in financial modeling, market research, and risk assessment, with a proven ability to drive strategic decision-making. Continuously stays current with industry trends, emerging technologies, and best practices to enhance performance and business outcomes.
Education
Grambling State University
Computer and Information Sciences and Support Services
LSU Shreveport
Bachelor of Science - AS, Computer and Information Sciences and Support Services
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